I was very interested to receive the disk for Family Tree Maker 2012 from Ancestry.com. It came in the mail yesterday and in the evening I started the process of installing the program, without success. Before going further, I need to give a little background. If you read these posts, you probably know that I have quite a bit of experience with computers, operating systems and programs on both the Macintosh and PC/Windows formats. I use an iMac running Mac OS X 10.7.2 Lion with Parallels Desktop 7 and Windows 7. I have been running Family Tree Maker 2010 for the Mac Version 22.214.171.124 for some time without any problems. I also run Family Tree Maker for the PC 2010 Version 126.96.36.199 for sometime without any problems.
When I first inserted the CD with the new Family Tree Maker 2012 program, I immediately got an error message saying that it needed Windows.net Framework 4 to run. I downloaded Framework and installed the upgrades from Microsoft. (That is a whole other issue but I am really tired of constant upgrades from Microsoft even though I am glad they are working on their program). I then tried to install the program again. Here is a screen shot of the error message:
Clicking either to resume installation or to download a new copy of the data ends up in a loop with no results. I cannot remember the last time I had a problem loading a new program. I have been running Parallels for years without any compatibility problems at all. Period. If I clicked on either option, I get the error message as follows:
I tried re-installing Framework 4 using Internet Explorer and then did an additional upgrade to the program. All in vain so far. I have not made it past the two error messages. Keep posted for additional developments. I haven't seen the program yet so I can't comment on any of the new features.