Ford later claimed to have performed more than adequate, if not superior, product development and market research work in the planning and design of the new vehicle. Particularly Ford assured its investors, and the Detroit automotive press, that the Edsel was not only a superior product (as compared to its Oldsmobile/Buick competition), but the details of its styling and specifications were the result of a sophisticated market analysis and research and development effort that would essentially guarantee its broad acceptance by the buying public when the car was introduced. Wikipedia.For all that Ford could do to try to sell the new model Edsel, the market reaction was negative to the car's styling and conventional build. After three years, the car was discontinued.
Now, during the past few days, I have been fielding a huge amount of negative reaction to the recent changes made in the FamilySearch.org website from experienced users as well as casual new users. The online reaction from bloggers has been either very negative or apologetic. I am certain that this reaction is far different that the usual reaction to a change in website design. The reasons given in numerous blog posts focus primarily on the utility of the new design, not merely the pretty photos and changes in colors. Alexa.com, a website that measures web traffic, shows an immediate drop in usage of over 30% for last weekend and particularly Sunday. FamilySearch.org traffic is off almost 10% for the month. It is hard to tell whether or not the dramatic decrease is just the usual seasonal variation, but it appears from looking at the last six months that all indicators, traffic stats, search analytics and Pageviews are down from just a few months ago. The bounce percentage or the number of people who look and go away, has increased to 21% over the past weekend.
These statistics agree with my personal reaction and my experience with many people over the past week.
Is this something that we will all just have to weather? Is this a temporary storm that will pass as time goes on? I guess we will just have to wait and see.