tag:blogger.com,1999:blog-1527613590529958801.post1383559870458398788..comments2024-03-07T23:20:49.790-07:00Comments on Genealogy's Star: Trouble loading Family Tree Maker 2012James Tannerhttp://www.blogger.com/profile/02989059644120454647noreply@blogger.comBlogger17125tag:blogger.com,1999:blog-1527613590529958801.post-5521505189469261812014-09-18T11:09:46.287-07:002014-09-18T11:09:46.287-07:00Cheers to you! Work on 2014 as well.Cheers to you! Work on 2014 as well.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-68407463807013693782013-09-24T16:43:27.133-07:002013-09-24T16:43:27.133-07:00I learned more from this site than FTM customer se...I learned more from this site than FTM customer service. After repeated phone calls and waiting a month for a replacement disk, the program still did not open. I read the suggestion to "right click and run as administrator." That worked.Unknownhttps://www.blogger.com/profile/05796234269818848245noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-45313085374700001742013-06-14T03:47:25.545-07:002013-06-14T03:47:25.545-07:00I've had the same Problem !!
There is no DRIVE...I've had the same Problem !!<br />There is no DRIVE G:\ on my computer.<br />Very annoying<br /><br />Thanks Eileen for the solution.<br />Inserted a thumb drive G:\ copied all CD Files to Thumb drive and installed from there.<br />Installation Successful - NO Thanks to Ancestry.com for providing any solution to the problem.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-37908979827320620582013-02-21T03:24:11.736-07:002013-02-21T03:24:11.736-07:00I had FTM 2012 Deluxe installed on my laptop and i...I had FTM 2012 Deluxe installed on my laptop and it worked fine. The hard drive on my laptop had to be replaced and I have installed FTM ok, but am unable to open it. Do I need to install something to open the programme?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-18944188261701753602012-12-09T07:28:37.300-07:002012-12-09T07:28:37.300-07:00Just bought the software FTM Platinum 2012 and the...Just bought the software FTM Platinum 2012 and the disk is not recognised? It doesn't even register in MY COMPUTER, Surely all these problems could be resolved if the software could be downloaded and a code was entered. This is perthetic for the money you payPaul Bakerhttp://www.baker.acnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-45219743436478063352012-10-10T14:44:18.441-07:002012-10-10T14:44:18.441-07:00That worked brilliantly. So simple - I just had no...That worked brilliantly. So simple - I just had not thought of it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-79851527422426254822012-03-07T05:11:36.273-07:002012-03-07T05:11:36.273-07:00I have Family Tree maker Deluxe Edition Version 4 ...I have Family Tree maker Deluxe Edition Version 4 which will not load can anyone help. I run Windows 7 which it states it works onAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-28288128473851296702012-03-04T08:35:04.742-07:002012-03-04T08:35:04.742-07:00Kept having the same Error Invalid Drive E:\ while...Kept having the same Error Invalid Drive E:\ while attempting to install 2012. <br />--Created a folder on the desktop and moved 2012 installation files into it<br />--Inserted a thumb drive, named it E:\ <br />--Changed destination folder to the thumb drive<br />--Clicked "set up" application from thumb drive folder, and it successfully installed within minutes.Eileenhttps://www.blogger.com/profile/06022988108895730612noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-56567019673146131802011-11-07T16:57:35.102-07:002011-11-07T16:57:35.102-07:00Same problem of sorts. Get 3/4 of the way through...Same problem of sorts. Get 3/4 of the way through the Installation of FTM 2012 Upgrade and receive Error Invalid Drive H:\ 7 days of unsuccessful trying. Customer Support not that helpful. Help!! AndrewAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-35093227745472227432011-11-07T16:51:09.922-07:002011-11-07T16:51:09.922-07:00I've still got Vista Home Premium, but experie...I've still got Vista Home Premium, but experienced a similar problem. The Installation of Family Treemaker 2012 Upgrade got almost to the end and then I receive the same now irritating and boring message Error Invalid Drive H:\ After 7 days of trying even contacting Customer Support, nothing has worked. I just hope I haven't done any damage by trying to follow reconfiguration instructions to try to sort out the Drive Letter. Any help gratefully received AndrewAndrew Clementsnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-86404339563377663932011-10-21T04:14:52.694-07:002011-10-21T04:14:52.694-07:00I HAVE HAD .NET FRAMEWORK 4 ERROR MESSAGE( on vist...I HAVE HAD .NET FRAMEWORK 4 ERROR MESSAGE( on vista), I CONTACTED MICROSOFT AFTER 3 HOURS OF DISPAIR, 5 HOURS LATER AFTER UNINSTALLING & re installing still no joy, tried it on laptop windows 7 failed to load completely stuck at 100% on tutorial 5. the disks are corrupt,Avanquest need to sort it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-24230241457535863282011-10-19T10:07:19.015-07:002011-10-19T10:07:19.015-07:00I got around this problem for 2011 and 2012 by sim...I got around this problem for 2011 and 2012 by simply copying all the files on the disk to the hard drive and launching from there. <br /><br />JimAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-25869616322392950732011-10-15T12:22:47.631-07:002011-10-15T12:22:47.631-07:00I am having the exact same problem. I got the disk...I am having the exact same problem. I got the disk in the mail today. It gets stuck at 86% on file Tutorial5.flv and stays there forever. I cancelled and tried "run as administrator". Same problem. I am using Windows 7 32 bit. I also disable the anitvirus and firewall software. It seemed to go along ok downloading tutorial1,2,3 and 4. Just got stuck on 5.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-91319462290353726382011-10-07T20:38:58.564-07:002011-10-07T20:38:58.564-07:00I realized I had opened the FTM 2012 CD on the Mac...I realized I had opened the FTM 2012 CD on the Mac instead of the Windows side in Parallels. The way my system is set up, there is a window that opens when I insert a CD - you can select the CD to open in either Mac or Windows. It defaults to Mac and I didn't pay attention to this when I tried it first. I "ejected" the CD, removed and reinserted it. This time I was careful to select Windows to open it. The error message about .NET came up, but when I clicked on continue, the wizard started up like it's supposed to. It then installed the .NET framework I thought I had already installed, but what the heck, as long as it works...The program is on the desktop an it seems to be starting up OK. So it may be a matter of how you have Parallels configured to deal with CD's.miZ_mdkhttps://www.blogger.com/profile/12466572146123689683noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-23114681274060235492011-10-03T19:34:24.668-07:002011-10-03T19:34:24.668-07:00Have you tried VirtualBox instead of Parallels? I...Have you tried VirtualBox instead of Parallels? I've gotten tired of problems with Parallels and switched with no problems thus far; and it's free.<br /><br />----Ben >@<<br />GenealogyTools.comBen Sayerhttps://www.blogger.com/profile/03845377175926368567noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-30717288785186154062011-10-01T11:01:11.290-07:002011-10-01T11:01:11.290-07:00I don't know if this is the same problem, but ...I don't know if this is the same problem, but I couldn't install FTM 2012 Beta on my Windows 7 computer unless I right-clicked on the FTM program icon and then selected to run as an Administrator. This was necessary even though I was logged in as an Admin. I have never had to do this with any other software.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-11557893099599152682011-10-01T09:36:44.171-07:002011-10-01T09:36:44.171-07:00James, if a techno-savy person like you is having ...James, if a techno-savy person like you is having problems, can you imagine how it would be for the rest of us who are just users??Claudiahttps://www.blogger.com/profile/02714440790407126206noreply@blogger.com