tag:blogger.com,1999:blog-1527613590529958801.post126921033851075981..comments2024-03-21T19:08:05.737-07:00Comments on Genealogy's Star: This is really significant -- MyHeritage.com Record MatchesJames Tannerhttp://www.blogger.com/profile/02989059644120454647noreply@blogger.comBlogger39125tag:blogger.com,1999:blog-1527613590529958801.post-36469676510142439672015-10-26T07:41:15.878-07:002015-10-26T07:41:15.878-07:00I must assume that you noticed the disclaimer in r...I must assume that you noticed the disclaimer in red that I posted at the beginning of this post? This post was written back in 2012 when MyHeritage was just beginning the introduction of their new technology. James Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-89886315024514921792015-10-26T05:50:18.232-07:002015-10-26T05:50:18.232-07:00James. THIS IS REALLY SIGNIFICANT.
I have been a m...James. THIS IS REALLY SIGNIFICANT.<br />I have been a member of MyHeritage since 2008. The first 5 years were free and then I subscribed for Premium Plus so I could have more than 250 entries in my tree and be able to use their search function. Unfortunately, MyHeritage's SuperSearch function is MISSING records as confirmed by their support team. I found this out when looking for someone in the 1881 UK census and could not find him whilst on Ancestry.co.uk the record appeared at the top of the search results. I contacted MyHeritage support about this with supporting documentation and after a lengthy exchange (in which they assumed I didn't know what I was doing!) they finally did the search themselves and admitted they did not have that record in their database!<br />To me, this is very worrying as they advertise as having 26 million records + in their 1881 UK Census database which is the right number for all the recirds in that census. This means they are not being truthful about their records. Once I've got everything backed up and chosen an alternative (FindMyPast or Ancestry) I will be closing my tree down which is a real shame given the cummunity features available on MyHeritage.Anonymoushttps://www.blogger.com/profile/03420102227796126772noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-31268703112278355702015-08-15T11:18:17.509-07:002015-08-15T11:18:17.509-07:00"many of us are extremely satisfied with the ..."many of us are extremely satisfied with the service" ok let us your YOUR figures of 70 Million, and your word "many of us are extremely satisfied with the service." now what percentage is the "many of us are extremely satisfied with the service." . 10% 50% ??<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-10199950672760628842015-08-15T11:13:30.751-07:002015-08-15T11:13:30.751-07:00 Gedcom id where all your information on your tree... Gedcom id where all your information on your tree is, if you use My Heritage Family Tree<br />on the leftside on top is FILE open it up, you will see EXPORT use that one to download and save you GEDCOMAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-27501825687619758692015-08-15T11:10:07.460-07:002015-08-15T11:10:07.460-07:00If you use Ancestry.com and want to make a report ...If you use Ancestry.com and want to make a report use The Complete Genealogy Reporter, just upload your GEDCOM to it Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-20057882611581966112015-03-12T07:23:14.666-07:002015-03-12T07:23:14.666-07:00You might want to watch my three part videos on Yo...You might want to watch my three part videos on YouTube.com on the BYU Family History Library channel. Here is a link to the first of the series:<br /><br />https://youtu.be/lTe5CHWZ4tc I think this will answer your questions. James Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-57617681619022347122015-03-12T05:24:23.812-07:002015-03-12T05:24:23.812-07:00James Tanner, just a quick question. I am looking ...James Tanner, just a quick question. I am looking to subscribe today as am at my limit for tree size and at a bit of standstill on the research side with the free information available.<br />Problem is, the only difference listed between premium and premium plus is "Search Trees", but it isn't clarified anywhere exactly what this entails.<br />Any chance you could explain it please?<br /><br />Cheers <br /><br />Marc CokerAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-11906167685393873202015-03-10T06:32:40.180-07:002015-03-10T06:32:40.180-07:00You realize, of course, that this post is three ye...You realize, of course, that this post is three years old. You might want to check out some of my more recent posts. I suggest you carefully read the MyHeritage Terms and Conditions, just as you should do with any online website. http://www.myheritage.com/FP/Company/popup.php?p=terms_conditionsJames Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-46879358588838848782015-03-10T05:06:49.695-07:002015-03-10T05:06:49.695-07:00robin e
i am considering upgrading myheritage site...robin e<br />i am considering upgrading myheritage site to premium but do not like the idea of automatic annual payment renewal. in the event that i wanted to cancel my payment for the second year. how would i do this?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-31404119891437513222015-03-05T15:14:26.156-07:002015-03-05T15:14:26.156-07:00You realize, of course, that this post is three ye...You realize, of course, that this post is three years old. You might want to check out some of my more recent posts. Also, you might keep in mind that MyHeritage.com has almost 75 million members to Ancestry.com's 2 million+James Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-3230171254120132142015-03-05T14:38:27.734-07:002015-03-05T14:38:27.734-07:00While I agree Ancestry is quite expensive, probabl...While I agree Ancestry is quite expensive, probably in part to their heavy TV ad campaigns, My Heritage as of 2015 is presenting a strong lack of communication with its users.<br />I have opened tickets with questions about features, suggested features and general use questions, about a month goes by before I email them again and maybe get a response.<br />When renewal time was due in December 2014, I heard from them constantly, after I was on board, communication almost disappeared.<br /> I have been a long time user of My Heritage and despite my recent frustrations, they seems to be a solid product with an eye towards better resource gathering. By that I mean they are finding ways to grow the product. <br /> They just need to greatly improve their customer service and consider some personalization features beyond what they currently offer.Mark Vnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-26843158293153451172014-07-13T20:51:53.939-07:002014-07-13T20:51:53.939-07:00I have been using both Family Tree Make AND Ancest...I have been using both Family Tree Make AND Ancestry.com with my tree "linked" to both. The big difference of using and housing your tree only on Ancestry.com is that you cannot generated reports. Whereas you can generate, email and/or print a variety of reports through FTM. I too am a long time owner user of FTM and Ancestry.com since 2000. However, I am now researching and considering switching to MyHeritage.com. Nancy Adelsonnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-45561123200820914332014-06-18T15:17:25.211-07:002014-06-18T15:17:25.211-07:00Family Tree Builder is excellent software, in my o...Family Tree Builder is excellent software, in my opinion much easier to build an view your tree than FTM, I have both FTM2014 and the newest Family Tree Builder. Research online is much easier with Ancestry.com though.<br />Gemslerhttps://www.blogger.com/profile/08936731549883723811noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-70727525333857351062014-06-09T18:44:08.760-07:002014-06-09T18:44:08.760-07:00One or two points in response. First the date of t...One or two points in response. First the date of this post is in 2012. There have been a lot of changes with the program since then. Second, it does not sound like you have read any of my more recent posts explaining how MyHeritage works. It sound like you merely searched for documents and did not upload your family tree or pay for the full price of the program. James Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-62048037832223970192014-06-05T17:02:40.260-07:002014-06-05T17:02:40.260-07:00About a week ago while doing a search on-line I sa...About a week ago while doing a search on-line I saw some data about my husband's family which was on My Heritage.com. I have an Ancestry.com subscription but the MyHeritage.com data (not a tree but documentation) appeared extensive and worth the $9.95. Of course that turned out to be $9.95 a month, billed annually (so $119.00), but I bit the bullet and decided to go for it. <br /><br />Once I got in there was ONE document, a visa, from which MyHeritage had extracted every dot of data and presented as four different documents. Every other search I did bumped me over to the LDS database (which is free). Just to check I did a search on someone I have a lot of documentation on, so I could compare what the two services offer. I found absolutely nothing on my well-documented ancestor on MyHeritage.com. <br /><br />Then when I tried to connect with a cousin I was told I could not until I paid a further $120 a year! I was confused and asked why I couldn't confirm family matches and was told that there were two tiers of membership, one where you could access data and another where you could access family trees. I reviewed all the advertising I had seen and there was no mention of this two-tiered membership *anywhere*. I was told that the two had been separated because while some people want documentation lots of people just want to copy trees. These are words that make a genealogist's blood run cold. <br /><br />I asked for a refund. Debhttps://www.blogger.com/profile/14133236228952504852noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-61912711771791079812014-06-05T15:53:09.346-07:002014-06-05T15:53:09.346-07:00I have used Ancestry.com for 12 years and have *ne...I have used Ancestry.com for 12 years and have *never* purchased or used FTM. I use Reunion for MAC. <br /><br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-17015532911803926182014-05-29T16:54:03.205-07:002014-05-29T16:54:03.205-07:00Dear Anonymous,
Your issue with MyHeritage.com is ...Dear Anonymous,<br />Your issue with MyHeritage.com is long out-of-date. You need to reassess your comments by using the completely new program since those comments were made and the original post written. Their customer service is now far better than any of the other large online genealogy companies with the possible exception of FamilySearch.orgJames Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-51962959452443763152014-05-29T13:36:29.443-07:002014-05-29T13:36:29.443-07:00If you think the few complaints on this site are i...If you think the few complaints on this site are isolated incidents, then check this out: http://mythreecents.com/reviews/myheritage and make sure to click on "Replies" at the bottom. Experiences over the last 5 years seem to indicate a problem with MH customer service and billing practices.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-47630393528965384092014-04-02T20:11:12.486-07:002014-04-02T20:11:12.486-07:00It is interesting that MyHeritage.com has more tha...It is interesting that MyHeritage.com has more than 70 million users worldwide and many of us are extremely satisfied with the service. I wonder why this type of comment always comes from some one named anonymous?James Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-74742723965570324002014-04-02T20:09:22.955-07:002014-04-02T20:09:22.955-07:00My dear friend Anonymous.
This comment is not accu...My dear friend Anonymous.<br />This comment is not accurate. MyHeritage does not harass you to buy products. They do not delete your information. They do respond to email. This is not a "bought" blog. If you are going to make such irresponsible and unsupported accusations, you should at least have the integrity to sign your name. James Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-33188543401898532342014-04-02T05:19:01.354-07:002014-04-02T05:19:01.354-07:00I agree with Anonymous of January 7. MyHeritage.co...I agree with Anonymous of January 7. MyHeritage.com is a scam. Stay away!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-61360093311470861292014-03-04T16:55:07.081-07:002014-03-04T16:55:07.081-07:00You might try searching on Google for FTM 5.0 comp...You might try searching on Google for FTM 5.0 compatibility. Broderbund would have to answer about backward file compatibility. James Tannerhttps://www.blogger.com/profile/02989059644120454647noreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-44236734203610943272014-03-04T15:57:06.391-07:002014-03-04T15:57:06.391-07:00I am looking for data file compatibility for my Br...I am looking for data file compatibility for my Broderbund Family Tree Maker 5.0. Do you know if Family Tree Heritage Platinum 9 sold by Broderbund supports Family Tree Maker 5.0 files?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-12610911354118524242014-01-07T04:02:23.875-07:002014-01-07T04:02:23.875-07:00my heritage the biggest scam of all time only join...my heritage the biggest scam of all time only joined a few months ago and have deleted all family tree as they only use your info to suck in new subscribers don't waist your moneyAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1527613590529958801.post-26543536838570088832014-01-05T17:23:31.961-07:002014-01-05T17:23:31.961-07:00I don't know where you are from but I believe ...I don't know where you are from but I believe here in Australia the Red Cross runs an organisation called Jigsaw - they found my Mum's family in England back in 1984.. since Red Cross is international they may have an equivalent there or try your local LDS (mormon) family history centre for further infoJulie Ahttps://www.blogger.com/profile/05906890041644210534noreply@blogger.com