Subject: Need Records Merged
Date: February 27, 2013 9:28:23 AM EST
Dear Amy Tanner Thiriot,The problem is rather simple, almost every family line I have in FamilySearch Family Tree contains these "Individuals of Unusual Size." The implication of this problem, if the response from FamilySearch is correct is also rather simple: I cannot do any further work on Family Tree until this issue is fixed.
RE: John Tanner KWJ1-K2F and MMM9-MM1
Lydia Stewart M5XK-TBR and LC3X-WJ5
Thank you for contacting FamilySearch Support. Your concern deals with individuals of unusual size (IOUS) record. There is not an easy solution at this time. Currently our database can not handle records of this size. We kindly ask for your patience and understanding until increased functionalities become available in new FamilySearch. At a future time, the expectation is that you, as the patron, will be able to independently resolve these issues as tools and technology are improved.
FamilySearch Data Administration
Interestingly, it took me about the same length of time to realize that I could do nothing at all to improve the situation in New.FamilySearch.org. Apparently, FamilySearch.org has the same unresolvable problem with the data in Family Search Family Tree that exists in New.FamilySearch.org. This is caused by importing the same data into Family Tree as created and used in New.FamilySearch.org. For me and others in a similar situation, it renders both programs essentially worthless for adding additional information.
The problem is that there are multiple file copies of my ancestors. This is what is meant by the phrase "Individuals of Unusual Size." Most, if not all, of my direct line ancestors fall into this category. The effect is that the duplicates in the system cannot be merged. This leaves phantom lines and multiple choice lines that cannot be reconciled. So, I can clean up the problems in my line back to my Great-Grandfathers, but beyond that, the program stops working. Although I can see duplicates in the file, the program does not see or allow me to merge the duplicates. So the lines back any further are essentially dead ends as far as any practical use is concerned.
Now, if you do not have an individual of unusual size in your line, you may never have seen the problem. But fortunately or unfortunately, all of my lines come from early Utah and Arizona pioneers. This is further complicated by the fact that my parents were second cousins. As I go back on my lines, sooner or later, I nearly always bump into an ancestor who has a huge number of online submissions.
This problem is not new. I have known there was a problem since shortly after starting to use Family Tree sometime last year. But this message from FamilySearch is disturbing because it states that the problem will only be solved through programming additional features referred to as "increased functionalities." Is there an outside chance this will never happen?
The solution to the whole problem should have been to accommodate the data before implementing the program.